3

In the question you cited, the user is simply asking for clarification about your answer; there is nothing that requires you to continue answering his questions. However, there is a chance someone could come along after you and provide a more comprehensive answer that gets accepted because it responds to all his concerns. Although it says "requesting ...


2

I see the question as more of an end-device configuration problem, which is off-topic. Also, for network devices, a big criterion is the paid support option. See this answer for more explanation.


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