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The question you're asking is designed to solicit opinions or best-practices on a particular topic, with the goal of reaching community consensus.
1
vote
0
answers
80
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Alternatives to the "paid support" requirement
Potential criteria:
Vendor has paid support option
Product has enterprise protocol support (I'll leave what protocols specifically up for discussion)
Vendor offers hardware with their software pre-installed …
3
votes
4
answers
261
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Help Center Phrasing
Awhile ago I asked why Mikrotik was off-topic, and I was met with the paid support requirement response, which was completely correct. I've somewhat given up on trying to figure out an alternative, ma …
1
vote
Help Center Phrasing
Keep the Help Center as it is, saying:
hardware that has a paid support option (enterprise/provider class products, some small business class devices)
0
votes
Help Center Phrasing
Modify the help center text to say:
hardware that has an official paid support option (enterprise/provider class products, some small business class devices)
5
votes
Help Center Phrasing
Modify the help center text to say:
hardware that has a paid support option from the manufacturer (enterprise/provider class products, some small business class devices)