Quoting the help center, on / off topic link... Note: All questions about RESIDENTIAL/HOME networking and CONSUMER-grade equipment, are explicitly OFF-topic. Off-topic: Users / Customers of Enterprise or Service Provider Netrworks Questions from end-users of enterprise/service provider networks are off-topic. There is no point in assisting an end-user since there isn't anything they can do (if the problem is a corporate networking or ISP issue). If the problem is the user's, they should ask on Super User